Returns
FBA Reimbursements for Lost or Damaged Inventory: How to Claim Them
What changed in Amazon's FBA reimbursement policy, why you now have 60 days instead of 18 months, and what documentation decides how much you get back per unit.
Negotiating the Cost of Returns With Your Supplier
How to separate defect returns from expectation returns, document them by batch so you have an argument, and what you can realistically ask for: replacement, credit note, or a price adjustment.
Return Policy by Channel: Amazon and MercadoLibre Don't Cost You the Same
The real differences between Amazon and MercadoLibre in windows, who pays return freight and who decides, and why your cost per return changes by channel even when the product is identical.
Fraudulent Returns: How to Spot Them With Your Own Data
The known abuse patterns in returns, how to identify them in your own history without treating every buyer as a suspect, and what you can claim inside each platform's rules.
Return Rate: How to Tell If Yours Is Normal or an Alarm
How to calculate your return rate correctly, what ranges the industry reports by category, and why your own baseline says more than any benchmark.